Terms and Conditions

  1. Website Information

The information on this website is provided for general business purposes. Product descriptions, images and specifications are indicative and may vary according to crop, season, availability and buyer requirements.

  1. Quotations and Orders

Website enquiries do not constitute confirmed orders. Prices, quantities, specifications, packaging, payment terms and delivery conditions will be confirmed through a written quotation, proforma invoice or sales contract.

  1. Product Quality

Products will be supplied according to the specifications agreed in writing. Laboratory testing, inspection and certificates may be arranged where applicable and agreed before order confirmation.

  1. Prices and Payment

Prices are subject to market conditions, availability, exchange rates, freight and other applicable charges. Payment terms will be stated in the quotation or proforma invoice.

  1. Shipping and Delivery

Delivery schedules are estimates and may be affected by production, port operations, shipping availability, customs procedures or events beyond reasonable control. Applicable delivery terms and destination will be agreed in writing.

  1. Claims and Returns

Any quality, quantity or shipment-related claim must be submitted within the period stated in the sales contract, supported by relevant documents and independent inspection evidence where required. Goods must not be returned without prior written authorization from EZRAEXIM.

  1. Governing Terms

Each transaction will be governed primarily by its approved quotation, proforma invoice or sales contract. Unless otherwise agreed in writing, applicable laws of India will apply.

  1. Contact

For questions regarding these terms, contact info@ezraexim.com.